ZTOA Group
PV
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Personal Virtual Assistant

Replies on WhatsApp in the owner's own voice and Cantonese style, 24/7

An AI digital twin that answers WhatsApp messages the way the owner would, in their tone and Hong Kong Cantonese style. Contacts get a fast, personal first reply even when the owner is in meetings or travelling.

WhatsAppOwner's voiceVoice notesPhoto readingLive news searchMeeting reminders
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At a glance

What it does01

  • Replies to one-to-one chats, for everyone or only an approved contact list
  • In groups, speaks only when someone tags the owner or replies to one of their messages
  • Transcribes voice notes, understands them and answers
  • Reads and describes photos before replying
  • Searches the news live and answers with the source and date
  • Sends meeting reminders to a group and follows up when nobody has replied
  • Stays silent on stickers, videos, documents, status updates and broadcasts

Example conversation02

PV
Personal Virtual Assistant
online
ClientDo you have time next week to talk about working together?
Personal Virtual AssistantSure. Tuesday and Thursday afternoons are fairly open for me. Which day suits you? I'll pencil it in 👍
ClientThursday at 3pm?
Personal Virtual AssistantThursday at 3pm works. See you then!

Illustrative example

Human vs agent03

Same taskA busy day of WhatsApp replies

By hand

≈ 1.5 hstaff time

  • Stop work to answer about 40 messages
  • Play every voice note and open each photo
  • Look up the news before answering questions
With the agent

≈ 15 minstaff time

  • Agent replies in your tone and Cantonese style
  • Voice notes and photos are read before it answers
  • You skim the chats and step in when needed

First replies go out in seconds, even mid-meeting

By hand≈ 1.5 h
With the agent≈ 15 min

Saves ≈ 83% of staff time

Estimates for one typical task, based on how the workflow runs. Actual results vary.

Ad-hoc AI vs our agent workflow04

The same task, done by prompting a general chatbot by hand versus through the agent’s set workflow.

Prompting a chatbot by hand

Tokens per task

≈ 90,000

Right first time

≈ 55%
  • Persona and chat history pasted in for every message
  • Replies sound generic and need rewriting into Cantonese
  • Voice notes must be typed out by hand first
Our agent workflow

Tokens per task

≈ 30,00067% fewer

Right first time

≈ 90%
  • A fixed persona file sets tone, limits and topics
  • Group rules decide when to stay silent
  • News answers carry a live source and date

No AI is 100% reliable. When a run fails, the agent retries automatically or hands it to a person.

Estimates for one typical task, based on how the workflow runs. Actual results vary.

Real screenshots05

Captured from the agent in use.

How it works06

  1. Step 1

    A WhatsApp message arrives

  2. Step 2

    It sorts the message: text, voice note, photo or other

  3. Step 3

    Voice is transcribed and photos are read; others get no reply

  4. Step 4

    Persona and tone rules shape the reply

  5. Step 5

    News questions trigger a live search with sources

  6. Step 6

    The reply goes out on WhatsApp as the owner

Why it's trustworthy07

  • A written persona file sets the tone, boundaries and topics it may cover
  • Group behaviour follows fixed rules, not guesswork
  • News answers always say where the information came from and when

Good for08

  • Founders and consultants with busy WhatsApp inboxes
  • Trainers and coaches who get the same questions every day
  • Sales teams that want fast first replies without losing the personal touch

Want an agent like Personal Virtual Assistant?

Tell us the job you need done. We will design the agent, its limits and its human handover with you.

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